Customer Reviews
My wife and I had an excellent experience working with Guy Travis both on our initial mortgage as FTBs and most recently with mortgage renewal. Would not hesitate to recommend this firm to friends.
How does the Kylie Minogue song go again? Wow wow wow wow! Exceptional service throughout my home buying journey with Best Mortgage Direct.
We were first time buyers, so had little knowledge of the mortgage process. Damon and his team were encouraging and reassuring throughout the entire journey, and even beyond it! Always willing to go the extra mile and liaise with us on any questions or topics we wanted to discuss. They have fountains of knowledge about the property industry, which was well tested in this outing!
Couldn’t be happier with our experience and was great to support a local business who really care about their clients. Will only be using them going forward!
We were first time buyers, so had little knowledge of the mortgage process. Damon and his team were encouraging and reassuring throughout the entire journey, and even beyond it! Always willing to go the extra mile and liaise with us on any questions or topics we wanted to discuss. They have fountains of knowledge about the property industry, which was well tested in this outing!
Couldn’t be happier with our experience and was great to support a local business who really care about their clients. Will only be using them going forward!
Guy is knowledgable and very quick which is something that goes along way getting mortgage offers in to avoid delays in buying process. Very cost effective as well.
Response from the owner 16:22 06 Aug 25
Thanks Denis I look forward to helping you again soon 
Friendly and very supportive team, great help throughout the mortgage process.
Could not get a better team to work with.
Highly recommend the services of what is Best Mortgage Direct.
Could not get a better team to work with.
Highly recommend the services of what is Best Mortgage Direct.
I can't recommend Damon and his team at Best Mortgage Direct enough! This was our first property purchase and he made the process so simple, clearly explaining what was happening every step of the way. I'll 100% be giving his details out to all my friends in the future!
This being my first independent property purchase, finding the right place was quite a challenge. Guy has supported me with mortgages for all my previous property transactions, and I know I can always count on his quick response and ability to secure the best possible deals. I highly recommend his services - he’s never let me down!
Response from the owner 09:18 10 Sep 25
Thanks for the great review 
We can’t thank Guy enough for helping us secure a mortgage for what was, a very complicated project — two parties building two adjoining townhouses. From the start, he took the time to understand our plans, the shared elements of the build, and the unique challenges of financing a joint project like this. There were moments where the process could have easily stalled, but Guy went above and beyond, finding creative solutions, pushing things forward, and keeping both households reassured. Without his expertise, we’re certain this wouldn’t have happened as smoothly — if at all. Highly recommend Guy at Best Mortgage Direct.
Response from the owner 17:34 15 Aug 25
Thanks so much Bianca glad to help get it over the line. Feedback is much appreciated ☺️ 
Superb level of service received from Guy at Best Mortgage Direct, made the process completely stress free and was all over it from day one. Could not recommend them enough for sorting out a mortgage.
Response from the owner 09:18 10 Sep 25
Thanks for kind review. Glad all went well 
I can’t recommend Guy highly enough! I had a complex self-build project, and he guided me through every step with expertise, patience, and determination. From finding the right mortgage product to navigating the unique challenges of a self-build, Guy was always one step ahead, making sure everything stayed on track.
His communication was excellent — he explained every option clearly, kept me updated throughout the process, and was always quick to respond to my questions. Most importantly, he genuinely cared about helping me achieve my goal, going above and beyond to make it happen.
If you’re taking on a complicated project and need someone who truly knows their stuff, Guy is the mortgage advisor you want in your corner.
His communication was excellent — he explained every option clearly, kept me updated throughout the process, and was always quick to respond to my questions. Most importantly, he genuinely cared about helping me achieve my goal, going above and beyond to make it happen.
If you’re taking on a complicated project and need someone who truly knows their stuff, Guy is the mortgage advisor you want in your corner.
Response from the owner 11:06 04 Mar 25
Thanks so much Alanna. Pleasure to Help you guys 
Guy Travis is the best of the best! Never fails to go above and beyond - I cannot recommend him enough
Guy and the team went above and beyond really helping me through a very difficult time after my stroke. Thank you
As a first time buyer, the process can be quite daunting - wondering where to start and if you’ve researched enough before selecting a lender etc! Damon and Guy took lead on the full process and discussed my best options at every stage. We had everything signed and sealed within 2 weeks! Highly recommend, great team, knowledgeable and thorough! Thanks again!
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Very professional, Damon always made himself available when needed and clearly defined each stage.
Would highly recommend due to the efficiency and eagerness to provide as much assistance as possible.
Would highly recommend due to the efficiency and eagerness to provide as much assistance as possible.
Guy at Best Mortgage Direct has provided amazing mortgage reviews and products for me. Been very patient, and really helped me through every step with my mortgage and remortgage. Thanks Guy 👏
Really good experience, Damon saw us through the whole thing. He was very patient with our questions and explained everything. I am really appreciative of the hard work he did for us.
I would recommend.
I would recommend.
